Privacy policy

SynTech Research Group SAS has adapted this website to the requirements of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights and Royal Decree 1720/2007, of 21 December, known as the Regulation implementing the LOPD. It also complies with Regulation (EU syntechresearch.com) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

Identity of the Responsible: Marianne GALLAND // Serge LAGRASSE
Trade name: SynTech Research Group SAS
NIF/CIF: FR34 820 750 537
Address: 613 Route du Bois de Loyse 71570 La Chapelle de Guinchay
E-mail: marianne.galland@syntechresearch.com // serge.lagrasse@syntechresearch.com

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send us through the forms on the website will be treated as “Website users and subscribers” data. For the processing of our users’ data, we implement all the technical and organisational security measures established in current legislation.

Principles we will apply to your personal information

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

Principle of lawfulness, fairness and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you of in advance with absolute transparency.
Data minimisation principle: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.
Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of the processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.
Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access or misuse of our users’ data by third parties.

How do we obtain personal data?

The personal data processed by syntechresearch.com comes from:

Contact form
Subscription form
Comments in blog

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not syntechresearch.com is processing personal data concerning him or her.

Interested persons have the right to:

Requesting access to personal data relating to the data subject
Request rectification or deletion
Request the restriction of their processing
Oppose treatment
Request data portability

Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defence of claims.

In certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. SynTech Research Group SAS will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and to transfer it to another data controller when:

Processing is based on consent
The data have been provided by the person concerned.
The processing is carried out by automated means.

When exercising your right to data portability, you have the right to have personal data transmitted directly from data controller to data controller where technically feasible.

Data subjects also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purpose do we process your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, they are providing personal information for which SynTech Research Group SAS is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to the collection, use, management and storage of your information by syntechresearch.com only as described in the Legal Notice and this Privacy Policy.

At syntechresearch.com there are different systems for capturing personal information and I process the information provided by the interested parties for the following purposes for each capture system (forms):

Contact form: We request the following personal data: Name, Email, to respond to the requirements of syntechresearch.com users. For example, we may use these data to respond to your request and answer any doubts, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms and conditions of contract. I inform you that the data you provide will be located on the Dinahosting servers (provider of SynTech Research Group SAS) within the EU.
Content subscription form: In this case, we request the following personal data: Name, Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the website there are several forms to activate the subscription. The electronic bulletins or newsletters are managed by I inform you that the data you provide will be located on the servers of Mailrelay (provider of SynTech Research Group SAS) outside the EU in the USA. Mailrelay is covered by the EU-US Privacy Shield agreement, whose information is available here, approved by the European Data Protection Committee.
Registration form for blog comments: To comment on syntechresearch.com blog posts, the user is required to register through this form. In this case, we request the following personal data: Name, Email, Website. Once registered, the user will be able to make as many comments as he/she wishes and reply to the previous ones. I inform you that the data you provide will be located on the servers of DinaHosting (provider of SynTech Research Group SAS) within the EU.

There are other purposes for which we process your personal data:

To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
Other non-identifying data are also collected and obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.
To manage social networks. syntechresearch.com may have a presence in social networks. The processing of data carried out by the people who become followers on the social networks of the official pages of syntechresearch.com will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user of SynTech Research Group SAS will treat your data for the purposes of properly managing its presence on the social network, informing of activities, products or services syntechresearch.com. As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers in social networks to send advertising individually.

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, SynTech Research Group SAS with registered office at 613 Route du Bois de Loyse 71570 La Chapelle de Guinchay shall be responsible for the processing of data relating to Website Users and subscribers.

SynTech Research Group SAS does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations with other professionals may be carried out, in which case users will be asked for their consent, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be carried out with the strictest security standards.

Remarketing

Remarketing allows us to reach people who have visited syntechresearch.com before and associate a particular audience with a particular message. Remarketing is a method of getting users who have visited our site to return.

As a user of syntechresearch.com I hereby inform you that we are collecting or may collect information for this remarketing function on syntechresearch.com.

The information we collect through this function is collected by Facebook cookies and Google Adwords cookies.

If you do not want your information collected by these cookies, you can opt out of Google’s use of cookies through Google’s Ads Settings. You can also opt out of the use of cookies from a third party vendor through the Network Advertising Initiative opt-out page.

This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings on each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it may collect web traffic data relating to the pages on which they are installed.

Facebook Ads (ONLY IF YOU PUBLISH ON FACE)

At syntechresearch.com we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When generating an ad, you can segment your audience by:

Place
Demographic data (age, gender, etc.)
Interests (activities, hobbies etc.)
What they buy on the internet and through other channels

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. Under no circumstances will information from Facebook be used for any other purpose.

Google Adwords (ONLY IF ADWORDS CAMPAIGNS)

At syntechresearch.com we use Google Adwords, the Adwords advertising platform, which allows us to create campaigns and advertisements. The data obtained through Google are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. Under no circumstances will the information from Google be used for any other purpose.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent.

Contacting or commenting on this website requires consent to this privacy policy.

The prospective or commercial offer of products and services is based on the consent requested from you, without the withdrawal of this consent in any case conditioning the execution of the subscription contract.

Also the contracting of products and services according to the terms and conditions set out in the COMMERCIAL POLICY.

Data category

The categories of data processed are identification data. No specially protected categories of data are processed.

How long will we keep your data?

The personal data provided will be retained:

As long as the business relationship is maintained.
Until such time as deletion is requested by the data subject.
Period from the last confirmation of interest: 1 year.

To which recipients will your data be communicated?

Many of the tools we use to manage your data are contracted by third parties. To provide services strictly necessary for the development of the activity, syntechresearch.com, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help syntechresearch.com analyse how users use the website. The information generated by the cookie about your use of syntechresearch.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Hosting: DinaHosting, based in Spain. More information at: dinahosting.com. DinaHosting processes the data for the purpose of providing hosting services to SynTech Research Group SAS.

Web platform: WordPress based in the USA. More information at: https://es.wordpress.com/ processes the data for the purpose of providing web platform services to SynTech Research Group SAS.

Navigation

When browsing syntechresearch.com non-identifiable data may be collected, which may include, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third party services. This website uses the following third-party analysis services:

Google analytics
Facebook inside

We use this information to analyse trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

Secrecy and data security

syntechresearch.com is committed to the use and treatment of the personal data of the users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and to adapt all the measures to avoid the alteration, loss, treatment or unauthorised access, in accordance with the provisions of the current data protection regulations.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.

syntechresearch.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With respect to confidentiality of processing, SynTech Research Group SAS will ensure that any person who is authorised by SynTech Research Group SAS to process the Client Data (including its staff, collaborators and service providers) will be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

Upon becoming aware of any Security Incident, SynTech Research Group SAS shall notify the Client without undue delay and shall provide timely information relating to the Security Incident as it becomes known or when reasonably requested by the Client.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you submit to syntechresearch.com exonerating SynTech Research Group SAS from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by SynTech Research Group SAS in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying SynTech Research Group SAS in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes to the privacy policy

SynTech Research Group SAS reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, SynTech Research Group SAS will announce on this page the changes introduced reasonably in advance of their implementation.

Commercial mail

In accordance with the LSSICE, syntechresearch.com does not engage in SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, syntechresearch.com undertakes not to send commercial communications without duly identifying them.

Document revised on 01/01/2024.

On behalf of the SynTech Research Group SAS team, we thank you for taking the time to read this privacy policy.